Teams play a critical role during change for some very good reasons:
- Team decisions during change are potentially more representative of a wide range of interests in the organization than are individual decisions.
- Teams facilitate the development of especially creative solutions and approaches to new situations due to the diversity of skills, perspectives, and information available.
- Team members and those they represent are likely to better understand and support decisions and strategies about change that they have played a role in shaping.
- Team participation provides opportunities for learning and development that may spill over into other aspects of the members’ jobs.
Research has established that teams do not always perform better than individuals; but on certain types of tasks—including formulating new approaches and addressing ambiguous situations—they are capable of significantly surpassing individual performance. The demands created by change foster exactly the sort of situation in which teams are potentially the most effective.
But even in situations where teams can outperform individuals, [Read more…]